Social Value and Sustainability


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Our Social Value and Sustainability Plan sets out our activities and commitments for the year, ensuring we make a positive social impact and help our communities thrive. It is aligned with government recommendations to address key issues such as fighting climate change, tackling economic inequality, equal opportunity and wellbeing.

We have also adopted the relevant United Nations’ Sustainable Development Goals to benchmark our performance and keep us aligned to the bigger picture. These include commitments to economic growth, reduced inequalities, climate action and good health and wellbeing.

Key Issues

  • Wellbeing

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    Wellbeing is a key focus for us and our comprehensive health and wellbeing programme and trained team of Wellbeing Champions were established to ensure our employees’ mental and physical health and wellbeing are always a priority. We also contribute to the wellbeing of our communities through community engagement, financial help and charitable support.

    Previous activities include volunteering, sponsorship of local sports teams and STEM support to both primary and secondary schools. In addition to this, we also organise regular fundraising events and encourage our employees to support causes that benefit local and national charities and communities.

  • Equal Opportunity

    At NSG, we are committed to sustaining an organisation that actively promotes dignity, respect, diversity and equality of opportunity for all, and is free from discrimination, harassment or victimisation of any sort. We recognise that employing people from a wide variety of backgrounds will give our organisation the widest possible range of skills, abilities and experience.

    Our Equality and Diversity Policy and Standards and Expectations guidelines highlight our commitment to these areas and outline the standards we expect from our staff and wider stakeholders.

  • Tackling Economic Inequality

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    At NSG, we are committed to tackling economic inequality and are proud to have a diverse workforce that includes apprenticeship, graduate, postgraduate and blue-collar roles. We provide competitive salaries and significant staff benefits packages that include healthcare, social activities and performance bonuses.

    We also invest heavily in the training and development of our people. Career progression is supported through Personal Development Plans (PDP) and Continuing Professional Development (CPD), as well as our Talent Management and Reward and Recognition initiatives.

  • Fighting Climate Change

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    We recognise that tackling climate change and caring for the environment is everyone’s responsibility and fully support the national and international goal of reaching net zero carbon emissions by 2050. Since 2019, we have reduced our emissions by 35% through a reduction of business travel, increased use of video conferencing and further measures such as the retrofit of energy-efficient heating and lighting.

    However, we recognise we can achieve a lot more and are working on an ambitious Sustainability Strategy which will help us to make a real difference in the fight against climate change.